Compliance Health & Safety
Gill Haulage adhere to the latest industry standard EU compliance
ALL the fleets are complained under fors recognition scheme
To view our documentation please click on the PDFs below
Health & Safety
Credit Account Application
Insurance
Operators Licence
Waste Registration
Constructionline Gold
FORS Bronze
CHAS Certificate
Environmental Permit
Permit Cronton Quarry
Certificates & Accreditation
Health & Safety
At Gill Haulage the health and safety of our staff, visitors, and customers is of the highest importance. We provide all our employees with a comprehensive induction and training programme that enables them to perform their duties in a safe and effective manner.
We actively ensure that hazards are identified, risk assessed and safe systems of work are created, maintained or improved. Compliance with the Health and Safety at Work Act 1974 and all relevant legislation is paramount and, where necessary, external advisors will be employed to assist and advise.
All of our vehicles, machinery and plant equipment are maintained to the highest standards, conforming to all legal requirements.
Our Commitments
- Provide robust induction and ongoing training for all staff.
- Identify hazards and carry out regular risk assessments.
- Create and maintain safe systems of work.
- Engage external advisors where specialist guidance is required.
- Ensure vehicles, plant and equipment meet legal and maintenance standards.
- Monitor, review and maintain our Health & Safety policy statement and procedures.
- Continuously develop processes to support our aim of 100% recycling.
Our policy statement and all other aspects of Health & Safety will be monitored, reviewed and maintained to ensure continuous improvement.
Customer Care Policy
Gill Haulage is committed to providing professional, quality services that are value for money. To achieve this goal, we ensure that common agreed standards are identified, regularly monitored, and continuously improved to maintain high levels of customer care performance.
Dealing with Customers – We Will:
- Treat you with respect and courtesy.
- Provide customer care training for all new staff, with follow-up training to ensure helpful and friendly service.
- Offer a professional and effective service based on up-to-date information sources and technology.
Telephone Calls
We will endeavour to answer your call within 15 seconds (approximately 4 rings) between the hours of 07:00 – 16:45 on working days and 07:00 – 12:00 noon on Saturdays. An answering machine is in use at all other times.
Dealing with Correspondence
We will endeavour to respond to your letters, faxes, and e-mails within 5 working days of receipt.